Vayun Mart

The Place for All You Need

Payment Policy

Payment Policy

Welcome to Vayun Ecommerce’s Payment Policy. By making a purchase through our platform, you agree to the terms and conditions outlined below. Please read this policy carefully to understand our payment methods, security protocols, and procedures.

1. Accepted Payment Methods

We offer a variety of secure payment options to provide a smooth checkout experience. Currently, we accept the following payment methods:

  • Credit Cards (Visa, MasterCard, American Express, etc.)
  • Debit Cards (Visa, MasterCard, Maestro, RuPay, etc.)
  • UPI (Unified Payments Interface)
  • Net Banking
  • Wallet Payments (Paytm, PhonePe, etc.)

2. Payment Processing with Razorpay

To ensure the highest level of security, all payments on our website are processed through Razorpay, a trusted and secure payment gateway. Razorpay uses advanced encryption and security protocols to protect your financial data, ensuring that your transactions are safe and confidential.

3. Payment Confirmation

Upon successful payment, you will receive an order confirmation via email or SMS with your order details. Please keep this confirmation for your records. If you do not receive a confirmation within 24 hours, contact our customer support team at vayunecommerce@gmail.com or call us at +91 99098 49402.

4. Payment Issues and Declined Transactions

If your payment is declined or not processed, please check the following:

  • Verify your card information, including expiration date and CVV code.
  • Ensure sufficient funds are available in your account.
  • Contact your bank to check for any restrictions or blocks on your card.

If the issue persists, you may try an alternative payment method or contact our support team for assistance.

5. Payment Security

Vayun Ecommerce is committed to protecting your personal information and ensuring secure transactions. Using the Razorpay payment gateway, all transactions are PCI-DSS (Payment Card Industry Data Security Standard) and SSL (Secure Socket Layer) compliant to safeguard your information at every step.

6. Refunds and Reversals

In cases of order cancellations, refunds, or eligible returns, refunds will be processed back to the original payment method. Refund timelines may vary based on the bank’s policies and can take up to 7–14 business days to reflect in your account.

7. Cash on Delivery (COD)

Currently, we do not offer Cash on Delivery (COD) as a payment option. All orders must be prepaid at checkout through our online payment options.

8. Policy Updates

We reserve the right to modify or update this Payment Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

For any questions or concerns regarding our Payment Policy, please contact us at:

  • Email: vayunecommerce@gmail.com
  • Phone: +91 99098 49402